Business Insights
QUEUE TIME / WAIT TIME / HEATMAP
Measure your customer’s wait time and your store’s hot spots!
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Part of the Business Insights module in CMS.
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Provides Metrics on Wait Time at the registers or drive-thru as well as in-store Hot Zones and Heat Map.
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Hot Zones and Heat Map make it possible to understand the customer’s in-store behavior.
PEOPLE COUNT & CONVERSION RATE
Accurately calculate your store’s conversion rate
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Part of the Business Insights module in CMS.
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Provides metrics on Door Count, Conversion Rate and Unrealized Potential.
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Cost-effective way of getting business insights while leveraging the installed video surveillance system.
SMART-ER (Smart Exception reports)
Easily detects multiple forms of fraud
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Smart-ER module provides in real-time information about potential suspicious activities taking place.
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Alerts are displayed in a simple dashboard and displayed by priority level.
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Exceptions can be drilled down to the employee or the transaction level with video evidence and text overlay.
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Highly customizable with criteria that are unique to each business and vertical.
INCIDENT REPORT
Simple incident & accident reporting in an all-in-one management system
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This independent CMS module provides the ability to document incidents with notes, video evidence and legal documents.
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Archiving a report from start to finish takes only a few clicks.
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This module is ideal to mitigate liability.
HEALTH MONITORING
Remotely keep track of the health of all your i3 systems
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This function of CMS offers the ability to remotely monitor the health of video systems.
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Multiple locations can be monitored on-the-spot or an email can be scheduled, informing the user of critical issues.
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Maps with customizable camera layouts are available.
ALERT CENTER
Real-time alerts for real-time situations
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Alerts are generated in real-time and accessible through CMS, VPC.
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Gentle on the bandwidth as alerts are only triggered and transmittedwhen pre-determined criteria are met.
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Alerts can be received directly on viewing software or via email.
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Ideal for large Enterprise systems monitoring several locations at once.